Shipping Policy
Shipping Policy
At Crumbssi Cookies, we strive to deliver the freshest and most delicious cookies right to your door! Please read our shipping policy carefully to understand the details regarding processing, delivery times, and shipping costs.
Order Processing Time
- All orders are processed on Sundays to be ship out the following Monday.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Rates
- Standard Shipping: We offer flat-rate shipping depending on your location. Rates are calculated at checkout.
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Free Shipping: Enjoy free shipping on orders over $100 (varies by region).
Shipping Times
- Standard Shipping: Typically takes 3-7 business days, depending on your location.
Packaging
- Your cookies are carefully packaged to ensure they arrive fresh and intact and making sure your order is safe during transit.
Order Tracking
- Once your order is shipped, we will send you an email with tracking information so you can monitor your delivery status.
- You can track your order directly on the carrier's website using the provided tracking number.
Missing or Damaged Orders
- If your order arrives damaged or is missing, please contact us within 7 days of receiving the package.
- We will work with you to resolve the issue and ensure your satisfaction.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or international addresses.
- Shipping times may be delayed during peak seasons or due to weather conditions.
Changes to Shipping Information
- If you need to update your shipping address after placing an order, please contact us immediately at crumbssicookies@gmail.com so we can make the necessary adjustments before it ships.
Returns and Refunds
- Due to the nature of our products, we do not accept returns on food items.
- If there is a problem with your order, please refer to our Refund and Returns Policy for more information on how we can assist you.